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Online Privacy Policy

Last Updated: December 30, 2019

We respect your privacy and are committed to protecting it through our compliance with this policy.

This online privacy policy describes the types of information we may collect from you or that you may provide when you visit our websites at the following domain names:

(our "Websites"). This online privacy policy also sets out our practices for collecting, using, maintaining, protecting, and disclosing your personal information.

This policy applies to information we collect:

  • On our Websites.

  • In email, text, and other electronic messages between you and our Websites.

  • Through mobile and desktop applications you download from our Websites.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or

  • Any third party (including our affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or on the Websites.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using these Websites, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of these Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16

Although our Websites are education-related, their content is targeted to parents and adult guardians of our students. No one under age 16 may provide any personal information to or on our Websites without parent or guardian permission and supervision. If you are under 16, do not use or provide any information on our Websites, register on the Websites, any of the interactive or public comment features of our Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use, without parental consent. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16 obtained without parental consent, please contact us at privacy@tohigherground.com. We do not sell personal information of minors under 16 without affirmative authorization.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Websites, including information:

  • By which you or your student may be personally identified, such as name, postal address, e-mail address, telephone number, age, and grade level ("personal information");

  • That is about you but individually does not identify you, such as information regarding how you learned about the company, and academic interests; and/or

  • About your internet connection, the equipment you use to access our Websites, and usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

  • From third parties, for example, our affiliates and business partners.

Information You Provide to Us

The information we collect on or through our Websites may include:

  • Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites, subscribing to receive information about our company, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us (or when your student enters a contest or promotion with your permission), and when you report a problem with our Websites.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Your responses to surveys that we might ask you to complete for research purposes.

  • Your search queries on the Websites.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Websites.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is anonymized statistical data. It helps us to improve our Websites and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Websites according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Websites.

The technologies we use for this automatic data collection include:

  • Cookies, or browser cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites.

  • Web Beacons. Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages, or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Websites and their contents to you.

  • To provide you with information, products, or services that you request from us.

  • To notify you about changes to our Websites.

  • To notify you about any products or services we provide though our Websites or otherwise offer.

  • To allow you to participate in interactive features on our Websites.

  • For marketing purposes, we may provide photographs of school events or parent testimonials including photographs of parents and children on our Websites, but only with your express permission. If you wish to remove a photograph or testimonial from our websites, please contact us at privacy@tohigherground.com.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Accessing and Correcting Your Information

You can send us an email at privacy@tohigherground.com to request access to, correct or delete any personal information that you have provided to us through our Websites.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: